Terms of Uses

Joule Renewables (“we”, “us”, “our”) operates the website [www.joulerenewables.in] (the “Website”) and provides renewable energy products and related services (“Products” and “Services”). These Terms govern your access and use of the Website and your purchase and use of our Products and Services.

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By using this Website or placing an order, you accept and agree to these Terms and all policies referenced herein.

You confirm that:

• You are at least 18 years old or of legal age to form a binding contract under Indian laws.

• You have the legal capacity to enter into this agreement.

• You will comply with all applicable laws, including but not limited to the Information Technology Act, 2000 and other regulations.

• All orders placed via the Website are subject to acceptance by Joule Renewables.

• We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspected fraud.

• A contract is formed only when we send an order confirmation email to you.

• We make every effort to display accurate information about our Products and Services, including descriptions, images, and prices. However, errors may occur.

• Prices are in Indian Rupees (INR) and exclude applicable taxes and shipping charges unless stated otherwise.

• We reserve the right to modify prices or offers at any time without prior notice.

• Payments must be made in full at the time of order unless a credit arrangement exists.

• We accept payments via authorized payment gateways displayed on the Website.

• You agree not to use fraudulent payment methods.

• Delivery timelines are estimates and depend on location, product availability, and other factors.

• Risk of loss or damage passes to you upon delivery.

• You agree to inspect the Products upon receipt and notify us of any defects or discrepancies within [7] days.

• Delivery charges and policies are outlined in our Shipping & Delivery Policy.

• Returns and cancellations are governed by our Refund & Cancellation Policy, incorporated here by reference.

• You may not return Products that have been installed, used improperly, or damaged due to misuse.

• Products are covered by the manufacturer’s warranty and Joule Renewables’ warranty as described in our Warranty & Guarantee Policy.

• Warranty claims require proof of purchase and are subject to inspection.

• All content on the Website including text, images, logos, trademarks, and software is owned or licensed by Joule Renewables.

• You may not reproduce, distribute, or create derivative works without prior written consent.

• By using the Website, you agree not to:

• Violate any laws or regulations.

• Use the Website for fraudulent or malicious purposes.

• Interfere with or disrupt Website operations or servers.

• Upload harmful content, viruses, or malware.

• To the maximum extent permitted by law, Joule Renewables is not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or Products.

• Our total liability shall not exceed the amount paid by you for the Products or Services in question.

You agree to indemnify and hold harmless Joule Renewables, its affiliates, officers, and employees from any claims, damages, or expenses arising from your violation of these Terms or your misuse of the Website or Products.

Your use of personal data is governed by our Privacy Policy, which is incorporated by reference.

We are not liable for failure or delay in performance due to causes beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, or internet failures.

• These Terms are governed by the laws of India.

• Any disputes arising will be subject to the exclusive jurisdiction of courts in [Surat, Gujarat, India].

• Parties will attempt to resolve disputes amicably through mediation before pursuing litigation.

• We reserve the right to update or modify these Terms at any time by posting changes on the Website.

• Continued use of the Website after changes indicates acceptance of the new Terms.

If you have any questions or concerns about these Terms, please contact us at:

Joule Renewables
Email: info@joulerenewables.in
Phone: +91-95864 86987